Privacy Policy
1. Introduction
Sloanesite Ltd is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains what data we collect, how we use it, how it is stored, and the rights you have under UK data protection law.
By using our website or by contacting us, you agree to the terms of this Privacy Policy.
2. Who We Are
Sloanesite Ltd
Construction and Refurbishment Specialists
United Kingdom
For any queries about this Privacy Policy, please contact us using the details on our website.
3. The Information We Collect
We may collect and process the following types of personal information:
3.1 Information You Provide Directly
This includes:
• Your name
• Email address
• Phone number
• Address details
• Project information and service enquiries
• Messages submitted through contact forms
• Files or photos you choose to upload
3.2 Information Collected Automatically
When you browse our website we may collect:
• IP address
• Browser type and device information
• Pages viewed
• Time spent on the website
• Cookies and tracking data
3.3 Information From Third Parties
We may receive information from:
• Tradespeople or suppliers working with us
• Payment providers if applicable
• Advertising or analytics tools such as Google Analytics
4. How We Use Your Information
We use your personal data for the following purposes:
• Responding to your enquiries
• Preparing quotations and project details
• Providing our construction or refurbishment services
• Managing bookings, schedules and communication
• Improving our website and user experience
• Keeping records for tax, accounting and legal purposes
• Sending updates or service messages where appropriate
• Ensuring the security and performance of our website
We do not use your information for automated decision making.
5. Legal Basis for Processing
We process your personal information on one or more of the following legal grounds:
• Your consent
• To perform a contract with you
• To comply with legal obligations
• Our legitimate interest in operating and improving our business
6. Sharing Your Information
We may share your information with the following when necessary:
• Trusted subcontractors who assist with construction or refurbishment work
• Professional advisers such as accountants or insurers
• IT, hosting and website service providers
• Payment or invoicing partners
• Legal bodies where required by law
We never sell your personal data to third parties.
7. Cookies and Tracking
Our website uses cookies to:
• Improve functionality
• Understand how visitors use the site
• Support security features
• Help improve our marketing and content
You can manage or disable cookies through your browser settings. For more details, see our Cookie Policy.
8. Data Storage and Security
We store your information securely and take reasonable steps to protect it from:
• Loss
• Unauthorised access
• Misuse
• Alteration
Only authorised personnel and trusted service providers can access your data when necessary.
9. How Long We Keep Your Data
We keep personal information only for as long as necessary to:
• Provide our services
• Meet legal or accounting requirements
• Resolve any disputes or queries
Once no longer required, data is securely deleted or anonymised.
10. Your Rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict our use of it
• Object to certain types of processing
• Withdraw consent at any time
• Request a copy of your data in a portable format
To exercise any of these rights, contact us using the details on our website.
11. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices, and you should review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately.
13. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please get in touch using the contact details provided on our website.